Front of House Apprenticeships
Hospitality Management Apprenticeship
Combe Grove is owned by The Elmhurst Foundation, a charity that is transforming the site into a centre for work-based learning excellence with a range of high quality, enhanced apprenticeships. Over the coming months and years, The Elmhurst Foundation will continue to evolve the hotel into a go-to destination for health & wellbeing, making the very most of its tranquil woodland setting and outstanding natural views.
Your main responsibilities will be to ensure that excellent customer service is provided to guests, members and visitors ensuring that any experience of visiting Combe Grove fulfils and exceeds expectations thus achieving satisfaction and encouraging return visits. This role will give you experience and an insight into the services, responsibilities and management of the front of house services. You will learn to all about what makes hospitality successful both in terms of customer service and a successful business.
The successful candidate will be a highly organised individual, with good communication skills and passionate about delivering excellent customer service.
Job Type: Apprenticeship
Salary: £10,250.00 /year
- Restaurant Management: 1 year preferred.
- Restaurant industry: 1 year preferred.
This apprenticeship is for a real ‘people person’ ready to gain extensive experience in sales and guest services at the heart of the organisation – working both with the reception team, and in the sales office, dealing with reservations, booking, generating new business, creating income, and driving the organisation forward in terms of revenue, all vital to our success.
You will be part of a large team of high achieving apprentices working and studying all aspects of our business and once qualified to the highest standard we will work with you to secure a role in one of our partner organisations or wider. Please include a few paragraphs why you are interested in a Reception Apprenticeship with us.
Could this be the alternative to university? A superb opportunity to earn whilst you learn in unique surroundings. Our enhanced apprenticeships will include opportunities to engage with the local community, broaden your work experience, extend your learning with additional qualifications & courses, and a partnership programme with aligned neighbouring organisations.